Last Modified: June 22, 2019
What Information Do We Collect?
We may collect personal information about you, meaning information that can uniquely identify you, from various sources, such as:
Directly from you when you use the Services, such as when you register for an account, access certain features or content, or order products; and
From our subsidiaries, affiliates, service providers, business partners, and other third parties.
The personal information we may collect about you may include, without limitation:
Contact information, such as name, postal address, email address, phone number, and website;
Demographic information, such as age and job information;
Login information, such as username and password;
Proof of training and state licensing/registration credentials; and
Payment and financial details, such as payment card number, expiration date, authentication code, billing address, and bank account number.
When you use the Services, we may also collect certain information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also use third-party analytics tools (such as Google Analytics) that collect information about use of the Services and user traffic. The information we may collect by automated means may include, without limitation:
Information about the devices you use to access the Services (such as the IP address and the type of the device, operating system, and web browser);
Dates, times, and duration of use of the Services (including whether you are a repeat or first-time visitor); and
Information on actions taken when using the Services (such as page views and website navigation patterns).
How is the Information Used?
We may use information we obtain about you to:
Process orders you place and complete other transactions you have requested using the Services, and provide you with products and services you request;
Send you information or materials you request;
Maintain a record of your purchases and other transactions using the Services;
Respond to your questions and comments and provide customer support;
Communicate with you about our products, services, offers, and promotions;
Operate, evaluate, and improve our business and the products and services we offer;
Analyze and enhance our marketing communications and strategies;
Analyze trends and statistics regarding use of the Services and transactions conducted using the Services;
Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users;
Comply with applicable legal requirements and industry standards.
We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
How is the Information Disclosed?
We may disclose aggregated information about our members, and information that does not identify any individual member, without restriction. We may disclose personal information about you:
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Studio, our members, or others; and
With your consent.
How We Respond to Do Not Track Signals
How Secure is the Visitor Information?
To safeguard your personal information when engaging in monetary transactions, we use Transport Layer Security (TLS) software, which encrypts information you input. This is designated in your browser address field by "https" and a padlock icon at the bottom right of each page. We have implemented measures intended to protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Please note that the electronic transmission of information is not completely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.
Accessing and Changing your Information
You can review and change the personal information associated with your account by logging into your account and visiting your account profile page. You may also send us an email at to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We offer you the following choices about the information we collect from you and how we communicate with you:
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Services.
If you do not want us to use your contact information to promote our own products or services, you can opt out by logging into your account and adjusting your member preferences in your account profile or by sending us an email stating your request to email@example.com. If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us by following the unsubscribe instructions contained in such email.
You may opt out of the aggregation and analysis of data collected about you on the Services by Google Analytics by installing the Google browser add-on, available at
The Services are not directed to, and the studio does not knowingly collect or solicit personal information from, minors. If we learn we have collected or received personal information from a minor, we will delete that information. If you believe we might have any information from or about a minor, please contact us at firstname.lastname@example.org.
The Studio is based in the State of Colorado in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. By using the Services, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside.
Questions and Comments
The Services are operated by Elbow Grease Massage Studio, Inc., 321 Saint George St, Green Bay, WI. 54302.
All other feedback, comments, requests for technical support and other communications relating to the Services should be directed to: email@example.com.